A leading telecommunications giant, partnered with Eubrics to launch the Emerging Leaders Academy, an AI-driven leadership development program. The initiative focused on delivering role-specific, practical learning experiences to 129 high-performing employees, resulting in high engagement, skill improvement, and measurable business impact.
Emerging Leaders Academy: Transforming High Performers into Future Leaders
It is a global telecommunications leader, known for its innovative solutions and commitment to connecting people and businesses. With over 20,000 employees, the company has consistently pushed the boundaries of technology and customer service, making it a trusted name in the industry.
It aimed to equip its high-performing employees with the skills and strategies needed to drive the company’s future success. The objectives of the Emerging Leaders Academy were:
Deliver a structured, role-specific development journey.
Enhance daily performance through AI-powered insights and nudges.
Drive employee engagement and retention with an intuitive learning experience.
Ensure practical application of learning for tangible business outcomes
It partnered with Eubrics to create the Emerging Leaders Academy, a personalized, AI-guided development program. Key features included:
Context-Rich, Role-Specific Content: Training modules were designed to address real workplace challenges, ensuring immediate applicability.
AI Nudges for Continuous Engagement: Employees received timely reminders, tips, and motivation to stay engaged throughout the program.
Skill Development Tracking: Participants could monitor their progress and receive targeted recommendations to strengthen key competencies.
Data-Backed Insights for Leadership: Real-time dashboards provided leadership with visibility into engagement, progress, and key takeaways.
The Emerging Leaders Academy delivered impressive results:
79.1% Completion Rate: High adoption and sustained engagement among participants.
78.5% Average Skill Score: Clear improvements in employee competencies.
4.6/5 Employee Feedback Score: Participants found the platform engaging and valuable.
4.7/5 Role Relevance Score: Employees confirmed the content was highly aligned with their job needs.
4.6/5 Practical Application Score: Majority of participants applied insights immediately to enhance their work.
Additional Metrics:
Total Learning Hours: 1,067 hours
Average Learning Hours per Person: 8.27 hours
"The program was incredibly relevant to my role. I could immediately apply what I learned to my daily tasks."
"The AI nudges kept me motivated and on track throughout the program."
"I appreciated the real-world focus of the training—it felt practical and actionable."
"The dashboards helped me see my progress and identify areas for improvement."
The Emerging Leaders Academy, powered by Eubrics, successfully transformed their high performers into confident, skilled leaders. By delivering role-specific, practical learning experiences, the program not only improved employee competencies but also drove engagement and measurable business outcomes.