Sales Effectiveness

Sales Effectiveness

Eubrics AI- Episode 12 : AI That Supports People : Linking Sales Enablement with Customer Experience

Eubrics AI- Episode 12 : AI That Supports People : Linking Sales Enablement with Customer Experience

Eubrics AI- Episode 12 : AI That Supports People : Linking Sales Enablement with Customer Experience

Chris Hood

Chris Hood

Chris Hood

AI Keynote Speaker & Strategic Advisor | Helping enterprises unlock Customer-Centric AI growth

AI Keynote Speaker & Strategic Advisor | Helping enterprises unlock Customer-Centric AI growth

AI Keynote Speaker & Strategic Advisor | Helping enterprises unlock Customer-Centric AI growth

As an AI Strategy Leader with over 35 years of experience, I drive human-centered AI transformation to unlock strategic growth and customer value. From pioneering AI-driven advertising at Digireel in 1999 to leading transformative strategies at Google Cloud, I’ve shaped ethical AI innovation across media, gaming, and tech.

As an AI Strategy Leader with over 35 years of experience, I drive human-centered AI transformation to unlock strategic growth and customer value. From pioneering AI-driven advertising at Digireel in 1999 to leading transformative strategies at Google Cloud, I’ve shaped ethical AI innovation across media, gaming, and tech.

As an AI Strategy Leader with over 35 years of experience, I drive human-centered AI transformation to unlock strategic growth and customer value. From pioneering AI-driven advertising at Digireel in 1999 to leading transformative strategies at Google Cloud, I’ve shaped ethical AI innovation across media, gaming, and tech.

Topics Covered

Topics Covered

Topics Covered

  1. Balancing Empathy and Automation

    Learn how AI can support sales teams and employees while preserving authenticity and meaningful human connections with customers.


  2. AI in Sales Enablement and Training

    Discover practical applications like AI avatars, mock pitch bots, and LLM-driven coaching that help teams perform better in real-world scenarios.


  3. Connecting Customer and Employee Journeys

    Explore how insights from customer experiences can inform employee upskilling, engagement, and smarter AI strategy.


  4. Human-Centered AI Adoption

    Understand why starting with customer problems—and not technology—is critical for success, and how organizations can measure meaningful impact beyond efficiency and productivity.

Short Summary

Short Summary

Short Summary

In this engaging session of The C-Suite Reflection Room, Nikita Jain, Co-founder of Eubrics, talks with AI strategist and keynote speaker Chris Hood about how organizations can leverage AI to empower sales teams, enhance employee learning, and deliver exceptional customer experiences. The conversation dives into the practical applications of AI, the role of human empathy in automation, and the strategies leaders need to adopt to maximize AI’s impact—without losing the human touch.

Practice Makes Revenue: AI Roleplays for Rapid Ramp-Up

Practice Makes Revenue: AI Roleplays for Rapid Ramp-Up

Practice Makes Revenue: AI Roleplays for Rapid Ramp-Up

Learn More

Improved Decision-Making Outcomes

20%

and double your sales productivity