Workforce Development

Workforce Development

Eubrics AI - Episode 9 : The Rise of In-the-Job &Moment L&D, OD, and Talent Management with Agentic AI

Eubrics AI - Episode 9 : The Rise of In-the-Job &Moment L&D, OD, and Talent Management with Agentic AI

Eubrics AI - Episode 9 : The Rise of In-the-Job &Moment L&D, OD, and Talent Management with Agentic AI

Bhavna Batra

Bhavna Batra

Bhavna Batra

Vice President - People at S&P Global

Vice President - People at S&P Global

Vice President - People at S&P Global

Bhavna Batra is Vice President – People at S&P Global, with a career spanning nearly 20 years across talent strategy, organizational development, and HR consulting. She has held leadership roles at PwC, Genpact, SHL, and Right Management. Known for driving people-centric transformation, Bhavna brings deep expertise in building agile, future-ready organizations through culture, coaching, and experimentation.

Bhavna Batra is Vice President – People at S&P Global, with a career spanning nearly 20 years across talent strategy, organizational development, and HR consulting. She has held leadership roles at PwC, Genpact, SHL, and Right Management. Known for driving people-centric transformation, Bhavna brings deep expertise in building agile, future-ready organizations through culture, coaching, and experimentation.

Bhavna Batra is Vice President – People at S&P Global, with a career spanning nearly 20 years across talent strategy, organizational development, and HR consulting. She has held leadership roles at PwC, Genpact, SHL, and Right Management. Known for driving people-centric transformation, Bhavna brings deep expertise in building agile, future-ready organizations through culture, coaching, and experimentation.

Topics Covered

Topics Covered

Topics Covered

1. In-the-Flow Learning & Behavior Change

How agentic AI is shifting learning from scheduled events to real-time, on-the-job interventions that drive measurable outcomes.

2. Motivation & Multi-Generational Adoption

Exploring how different age groups engage with AI-powered development—and why personalization is key to adoption.

3. Ethics, Bias & the Human Touch

Understanding the risks of bias, over-automation, and the irreplaceable role of emotional intelligence in AI-led systems.

4. Where & How to Deploy AI in HR

Practical advice on piloting AI in onboarding, manager enablement, and talent decisions—while staying aligned to business goals.

Short Summary

Short Summary

Short Summary

In this session of The C-Suite Reflection Room, Bhavna Batra (VP – People, S&P Global) joins Maxim Dsouza (Co-Founder, Eubrics) to explore how agentic AI is transforming learning, OD, and talent—from passive content to in-the-moment, behavior-driven development.
They discuss how AI creates safe, judgment-free learning environments, adapts to diverse motivational needs, and the ethical boundaries organizations must navigate. Bhavna also shares where AI can create the most value—and where human leadership remains essential.

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