Transform Call Centers with AI Sales Roleplay

Transform Call Centers with AI Sales Roleplay

Transform Call Centers with AI Sales Roleplay

Transform Call Centers with AI Sales Roleplay

Prepare agents for high-volume customer interactions using AI sales roleplay that builds confidence, reduces errors, and drives measurable improvements in productivity and customer satisfaction.

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Insurance

B2B

Banking

Insurance

B2B

Banking

Insurance

B2B

Banking

Trusted by Leading Enterprises

  • Simply IOA

Trusted by Leading Enterprises

  • Simply IOA

Trusted by Leading Enterprises

  • Simply IOA

Trusted by Leading Enterprises

  • Simply IOA

The Real Challenges Call Centers Face Today

The Real Challenges Call Centers Face Today

The Real Challenges Call Centers Face Today

Agents struggle to handle real customer issues consistently—leading to long calls, repeat queries, and frustrated customers.

QA teams spend hours reviewing calls, yet common mistakes around scripts, compliance, and escalation keep repeating.

New agents take too long to ramp up, increasing training costs while impacting service quality and customer experience.

High call volumes and edge cases leave agents unprepared resulting in low first call resolution and rising escalations.

Eubrics Drives Contact Center Metrics That Matter

Eubrics Drives Contact Center Metrics That Matter

Eubrics Drives Contact Center Metrics That Matter

Focus on the performance metrics that boost customer satisfaction, reduce costs, and elevate agent effectiveness.

84%

84%

84%

Increase in Deal Closures

Increase in Deal Closures

47%

47%

Reduction in ramp

time

Reduction in ramp time

Reduction in ramp time

28%

28%

Increase in Avg Call Duration

Increase in Avg Call Duration

90%

90%

Adherence to Sales Protocols

Adherence to Sales Protocols

How Eubrics AI Transformed Sales Teams of Enterprises

Hear how our AI coach helped real sales reps boost confidence and performance within days.

How Eubrics AI Transformed Sales Teams of Enterprises

Hear how our AI coach helped real sales reps boost confidence and performance within days.

How Eubrics AI Transformed Sales Teams of Enterprises

Hear how our AI coach helped real sales reps boost confidence and performance within days.

How Eubrics AI Transformed Sales Teams of Enterprises

Hear how our AI coach helped real sales reps boost confidence and performance within days.

Key features of our call center sales training software

Key features of our call center sales training software

Key features of our call center sales training software

Key features of our call center sales training software

AI Roleplay Training with Real Customer Scenarios

AI Roleplay Training with Real Customer Scenarios

AI Roleplay Training with Real Customer Scenarios

AI Roleplay Training with Real Customer Scenarios

Train agents with AI roleplay bots that simulate real call center interactions—billing issues, complaints, technical support, cancellations, and upsell so agents are prepared for high-volume, real-world conversations

AI Sales Roleplays training interface with realistic customer personas, simulating cold calls, discovery conversations, and inbound lead scenarios tailored to real ICPs and sales objections.

Eubrics.com

AI Sales Roleplays dashboard displaying instant call analysis with strengths, sales derailers, and field readiness insights for individual reps and team performance.

Eubrics.com

Instant Feedback & AI Coaching on Every Call

Instant Feedback & AI Coaching on Every Call

Instant Feedback & AI Coaching on Every Call

Instant Feedback & AI Coaching on Every Call

Every roleplay is automatically analysed to highlight key service metrics like call quality, script adherence, compliance, empathy, and resolution effectiveness- at both individual agent and team levels.

Personalised Coaching and Skill Development

Personalised Coaching and Skill Development

Personalised Coaching and Skill Development

Personalised Coaching and Skill Development

Each agent receives personalised coaching plans with weekly practice on core call center scenarios, learning material, and clear action items to improve performance across customer handling, efficiency, and communication.

AI Sales Roleplays platform showing personalised coaching plans, weekly skill practice modules, learning materials, and action items based on individual rep performance.

Eubrics.com

AI Sales Roleplays AI mentor analysing a sales call in real time and delivering personalised insights, feedback, and next-step recommendations for improvement.

Eubrics.com

AI Mentor for Real-Time Performance Improvement

AI Mentor for Real-Time Performance Improvement

AI Mentor for Real-Time Performance Improvement

AI Mentor for Real-Time Performance Improvement

After every roleplay, the AI Mentor provides call-level insights, performance scores, and targeted guidance on how to improve-whether it’s handling angry customers, reducing call time, or following escalation protocols.

Single Performance Dashboard for Agents and Managers

Single Performance Dashboard for Agents and Managers

Single Performance Dashboard for Agents and Managers

Single Performance Dashboard for Agents and Managers

Agents track their own progress across key call center metrics like QA scores, first call resolution, and call handling quality, while managers get a real-time view of team readiness, rankings, and performance trends-all in one dashboard.

AI Sales Roleplays unified dashboard showing rep performance tracking, progress metrics, team readiness insights, and leaderboard rankings for managers and sales teams.

Eubrics.com

Testimonials

Real Sales Success Stories: See How We’ve Transformed Teams

Don’t just take our word for it—hear from sales leaders who have transformed their team's performance using our platform.

Testimonials

Real Sales Success Stories: See How We’ve Transformed Teams

Don’t just take our word for it—hear from sales leaders who have transformed their team's performance using our platform.

Testimonials

Real Sales Success Stories: See How We’ve Transformed Teams

Don’t just take our word for it—hear from sales leaders who have transformed their team's performance using our platform.

Testimonials

Real Sales Success Stories: See How We’ve Transformed Teams

Don’t just take our word for it—hear from sales leaders who have transformed their team's performance using our platform.

Watch AI Customer Bots: Live in Action

Watch AI Customer Bots: Live in Action

Watch AI Customer Bots: Live in Action

Configure your Bot in 2 minutes

Configure your Bot in 2 minutes

Example Of a Practice Call

Example Of a Practice Call

We are featured on

We are featured on

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Certified for Enterprise Grade Security

Certified for Enterprise Grade Security

Certified for Enterprise Grade Security

ISO 27001 Certified

ISO 27001 Certified

ISO 27001 Certified

SOC2 Certified

SOC2 Certified

SOC2 Certified

Get A Demo

Get A Demo

Unlock your sales team’s potential, get a free trail of our AI Sales Roleplay training and watch them master every call.