1. Feedback as Behavior, Not Just Words
Why user silence, drop-off, and skipped actions often say more than survey responses.
2. The Cost of Poor Timing
How smart features fail when they surface at the wrong moment—and what great timing really looks like in AI tools.
3. Designing Nudges That Land
Lessons from redesigning Eubrics’ nudge system to better align with how people actually work.
4. The Roadmap vs. the Real World
How user feedback—especially when it challenges your assumptions—can reshape even the best-laid product plans.
5. Building AI That Feels Human
What it means to create tools that feel like quiet, competent teammates—not just “smart assistants.”
In this episode of The C-Suite Reflection Room, Eubrics founders Nikita Jain and Maxim Dsouza reflect on what they learned after speaking directly with users of their AI-powered platforms. From nudges that failed to features that were ignored, they unpack the surprising truths behind how people really engage with AI at work. This isn’t theory—it’s product design grounded in humility, iteration, and deep user listening. If you're building, buying, or deploying AI tools, this session is packed with real-world takeaways on turning feedback into impact.
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